Terms & Conditions

TERMS AND CONDITIONS OF USE

Welcome to N Z Skin Care Co Ltd’s (“NZ Skincare”) website. These Terms and Conditions apply to your use of:

(a) the NZ Skincare website at www.nzskincareco.com (“Website”);

(b) any other NZ Skincare website, page or application used to gather your details or send you email notifications relating to NZ Skincare and its products; and

(c) any social media website or page, containing pages or content established by, or associated with NZ Skincare, including, but not limited to: (i) Facebook; (ii) Instagram; and (iii) Twitter (“the Internet Sites”).

1. TERMS

By accessing or using any one or more of the Internet Sites you are deemed to have read and agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must cease accessing the Internet Sites immediately.

2. PRIVACY POLICY

As well as these Terms and Conditions the Privacy Policy also applies to you and your use of the Internet Sites. Please ensure you read the Privacy Policy in conjunction with these Terms and Conditions. By accessing the Internet Sites you are deemed to have read and agree to be bound by the Privacy Policy as well as these Terms and Conditions. In addition, if you are purchasing goods from the Website (“Goods”) you should ensure you read the Terms of Purchase as these will govern the purchase of any Goods you make.

3. AMENDMENTS

NZ Skincare reserves the right to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon being placed on the Website. Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Terms and Conditions as amended. Such amendments may include replacing these Terms and Conditions with entirely new Terms and Conditions.

4. INTELLECTUAL PROPERTY

Unless otherwise stated, NZ Skincare is the owner of, or otherwise has the right to use, all copyright, trademarks and other intellectual property rights relating to NZ Skincare, its subsidiaries, or the Goods on the Internet Sites. This includes without limitation all intellectual property rights in respect of all text, graphics, logos, images and any downloads that may be offered on the Internet Sites. NZ Skincare’s ownership in such intellectual property is protected by both New Zealand and international law.

For the avoidance of doubt, geoskinare®, ukiwi®, the organic house®, the green house™ and manuka bee lip care® are trademarks of NZ Skincare. NZ Skincare is lawfully entitled to use these trademarks.

5. LICENSE

NZ Skincare grants you a limited license (“License”) for the purpose of learning about NZ Skincare and its products, registering, ordering and paying for NZ Skincare products, and making personal use of the Internet Sites. Any contravention by you of these Terms and Conditions terminates the License immediately.

Under no circumstances, without the prior written approval of NZ Skincare, may you adapt, reproduce, store, distribute, print, display, publish or create derivative works from any part of the Internet Sites other than in accordance with the License. You shall not use any data gathering and extraction tools or software to extract information from the Internet Sites. You shall not frame or utilize framing techniques to enclose any of the contents of the Internet Sites without NZ Skincare’s express prior permission. You may not use any meta-tags or other hidden text which incorporate NZ Skincare’s name or any of its intellectual property including trademarks without NZ Skincare’s express prior permission.

You agree to fully indemnify NZ Skincare for any loss or damage it may suffer in contract, tort, equity, statue, regulation or otherwise, including without limitation any economic loss, loss of turnover, profits, business or goodwill, whether direct or consequential, in respect of any third party claims against NZ Skincare its related parties, employees, contractors or agents, that may arise as a result of your breach of the License.

6. PROPRIETARY NOTICES

In the event that you are granted permission by NZ Skincare to use any content from the Internet Sites other than for personal use, subject to any contrary agreement you reach with NZ Skincare, you must ensure that all copyright, trademark and other proprietary notices contained in the content are retained.

7. CONTENT

While NZ Skincare endeavours to take all reasonable and appropriate care in the preparation of the content on the Internet Sites and has no reason to believe that any information contained on the Internet Sites is inaccurate, NZ Skincare does not warrant the accuracy, adequacy, or completeness of such information or that such information is error free.

NZ Skincare does not undertake to keep the Internet Sites updated, NZ Skincare does not accept liability for any loss or damage which may result either directly or indirectly from reliance by you upon the accuracy or currency of information contained on the Internet Sites including without limitation where such loss or damage is a result of or contributed to by the negligence of NZ Skincare.

8. POSTING POLICY

The following provisions apply to any comments, statements, blogs, feedback or interactions that you wish to post and are posted (“Posts”) on any of the Internet Sites:

(a) NZ Skincare reserves the right without notice or explanation to: (i) not allow the posting of any specific Post; and (ii) edit any specific Post; or (iii) remove any Post;

(b) Personal abuse, foul language, inappropriate subject matter or discriminatory remarks of any nature will not be tolerated;

(c) You agree to indemnify NZ Skincare on demand for any loss or costs of whatever nature suffered by NZ Skincare whether direct or consequential as a result of any breach by you of the paragraphs (a) and (b) above.

9. INAPPROPRIATE POSTS

NZ Skincare has very strict policies in place which govern Posts on the Internet Sites by users. These policies are intended to ensure that only fair, factual and accurate comments and statements are posted by users.

If you believe that any Post included on any of the Internet Sites is inaccurate or inappropriate then please contact us immediately and we will do our best to resolve the issue.

10. CONTACT

NZ Skincare can be contacted in any of the following ways:

• Email: info@nzskincareco.com
• Phone: +64 7 848 2319
• Post: PO Box 10484, Te Rapa Park, Hamilton 3241, New Zealand

11. OPINIONS

Unless explicitly stated otherwise the comments or statements posted on the Internet Sites by others do not represent the opinions of NZ Skincare regardless of whether NZ Skincare may have edited or formatted such comments or statements in the course of their being posted on the Internet Sites.

12. GENUINE OPINION

To the best of NZ Skincare’s knowledge, all comments or statements made on the Internet Sites represent the genuine opinion of the authors of such comments or statements.

13. LINKED WEBSITES AND THIRD PARTY INFORMATION

The Internet Sites may contain links to other websites (“Linked websites”). Those links are provided for convenience only and may not remain current or be maintained. NZ Skincare is not responsible for the content or privacy practices associated with linked websites.

Our links with Linked Websites should not be construed as an endorsement, approval or recommendation by use of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to or contained on those Linked Websites including further links contained on those Linked Websites, unless and to the extent stipulated to the contrary.

The Internet Sites may contain information which is obtained from third parties and which those third parties or NZ Skincare may post on the Internet Sites from time to time. Such information is provided for convenience only and NZ Skincare does not necessarily endorse the products or services referred to in the information.

14. LINKS

NZ Skincare requires that you obtain the prior written approval of NZ Skincare before providing any link to the Website. Where such approval is given, you further agree that you will not use any NZ Skincare logo, trademark or other proprietary graphic as part of such link without the express prior approval of NZ Skincare.

15. ACCESSING

You must take you own precautions to ensure that the process which you employ for accessing the Internet Sites, and downloading any information from the Internet Sites, does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your computer system, telecommunication equipment or other property. NZ Skincare does not accept responsibility for any interference or damage to your computer system or telecommunication equipment which may arise in connection with your use of the Internet Sites or any linked website.

16. EXCLUSION OF WARRANTY

To the fullest extent permitted by law, in relation to your access and use of the Internet Sites any condition or warranty either express or which would otherwise be implied by law into these Terms and Conditions is hereby excluded.

NZ Skincare further notes that the information accessed through the Internet Sites is to inform you of NZ Skincare’s range of products and their use. NZ Skincare does not engage in offering professional medical or health advice. The information accessed through the Internet Sites is not intended to be complete or diagnose or treat a health problem or disease.

If you have a health problem or suspect you have a health problem please consult your health care professional.

17. EXCLUSION OF LIABILITY

Under no circumstances will NZ Skincare, its employees or its agents be liable to you in contract, tort, equity, statue, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you or by any other third party, whether direct or consequential (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to your access and use of the Internet Sites or in respect of any failure or omission on the part of NZ Skincare to comply with its obligations as set out in these Terms and Conditions in respect of your access and use of the Internet Sites.

18. LIMITATION OF LIABILITY

In the event that any limitation or provision contained in these Terms and Conditions is held to be invalid or unenforceable for any reason and NZ Skincare becomes liable for any loss or damage that would otherwise have been excluded, NZ Skincare’s maximum liability in contract, tort, equity, statue, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of your access and use of the Internet Sites is to be limited to $100 in New Zealand currency.

19. JURISDICTION

The Internet Sites are governed by and are to be interpreted in accordance with the laws of New Zealand and in all matters relating to or arising from your use of the Internet Sites, you agree to submit to the non-exclusive jurisdiction of the Courts of New Zealand.

20. SOCIAL NETWORKING SITES

These Terms and Conditions must be read in addition to the respective terms and conditions governing the use of social networking sites, such as Facebook, Instagram and Twitter, as published by the relevant social networking site. By accessing a social networking site you agree to be bound by, and comply with, the terms and conditions of that social networking site, provided that these Terms and Conditions, along with our Privacy Policy and Terms of Purchase, are paramount where there are inconsistencies with the general terms and conditions published by the relevant social networking site.

21. DISPUTES

In the event of any problem with the Internet Sites or any content, you agree that your sole remedy is to cease using the relevant Internet Site.

22. FAILURE TO COMPLY

NZ Skincare accepts no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond its reasonable control.

23. WAIVER

If NZ Skincare waives any rights available to it under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

24. SEVERABILITY

If any of these Terms and Conditions is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in force.

25. BREACH

In the case of a breach of these Terms and Conditions by you or any other person, NZ Skincare is free to decide whether it wishes to take action for such breach, and if so when and how. NZ Skincare will not be prevented by passage of time or any other matter, from exercising its rights.

26. NO ASSIGNMENT

You may not assign any of your rights or obligations pursuant to these Terms and Conditions.

27. COPYRIGHT

All NZ Skincare content on the Internet Sites is protected. N Z Skin Care Co Ltd is either the owner or licensee of all rights to such content. All such rights are reserved.

28. QUERIES

If you have any queries in regard to these Terms and Conditions please don’t hesitate to contact NZ Skincare.

 

DISCLAIMER

The information accessed through:

(a) The NZ Skincare website at www.nzskincareco.com;

(b) Any other NZ Skincare website, page or application used to gather your details or send you email notifications relating to NZ Skincare and its products; or

(c) Any social media website or page, containing pages or content established by, or associated with NZ Skincare, including but not limited to: (i) Facebook; (ii) Instagram; and (iii) Twitter (“the Internet Sites”)

is to inform you of our range of products and their use. NZ Skincare does not engage in offering professional medical or health advice. The information accessed through the Internet Sites is not intended to be complete or to diagnose or treat a health problem or disease. If you have a health problem or suspect you have a health problem, please consult your doctor or health care professional.

 

TERMS OF PURCHASE

1. TERMS OF PURCHASE

These Terms of Purchase will govern the purchase of any goods (“Goods”) you make from N Z Skin Care Company Limited (“NZ Skincare”, “us”, “we”) through the NZ Skincare website at www.nzskincareco.com (“Website”). You should read and ensure you understand these Terms of Purchase before ordering (“Order”) any Goods through this Website. If you do not agree with any of these Terms of Purchase you must not Order Goods through the Website.

2. TERMS AND CONDITIONS OF USE AND PRIVACY POLICY

In addition to these Terms of Purchase, the Terms and Conditions of Use (“Terms and Conditions”) and the Privacy Policy also govern your access to and use of the Website. You should ensure that you have read the Terms and Conditions and the Privacy Policy in conjunction with these Terms of Purchase. By accessing the Website you are deemed to have read and agree to be bound by the Terms and Conditions the Privacy Policy and these Terms of Purchase.

3. AMENDMENTS

NZ Skincare reserves the right to amend these Terms of Purchase from time to time. Amendments will be effective immediately upon being placed on the Website. Your continued use of the Internet Sites following such amendments being placed on the Website will represent an agreement by you to be bound by the Terms of Purchase as amended. Such amendments may include replacing these Terms of Purchase with entirely new Terms of Purchase.

4. ORDER

You may Order Goods described on the Website for the price specified on the Website. All prices are expressed in New Zealand dollars and are inclusive of goods and services tax chargeable under the Goods and Services Tax Act 1985 (“GST”). NZ Skincare reserves the right to amend the prices of Goods from time to time without prior notice.

5. DETAILS

Your Order must contain your name, email address, credit card details, billing address, delivery address and any other ordering information specified on the Website.

6. CANCELLATION

You may not cancel an Order once it has been submitted provided that NZ Skincare may reject your Order at any time and is not required to give reasons for rejecting your Order.

7. REJECTION

If we reject your Order for any reason, neither you or we will be under any further obligation to the other arising out of your Order or our rejection of that Order.

8. REIMBURSEMENT

If we reject your Order we undertake to reimburse you for any payments already received by us.

9. DELIVERY

Delivery of the Goods to you will take place in the manner chosen by NZ Skincare unless agreed otherwise with you. NZ Skincare will not be liable for any delay in delivery of Goods ordered or non-delivery of Goods ordered, other than in accordance with the provisions of the Consumer Guarantees Act 1993.

10. TITLE

Title in the Goods does not pass to you until payment has been received in full by NZ Skincare or its agent. You acknowledge that these Terms of Purchase create a security interest as defined in the Personal Property Securities Act 1999 (NZ) in favour of NZ Skincare in any Goods purchased from this Website, and that NZ Skincare may at any time register a financing statement on the Personal Property Securities Register to protect its security interest in the Goods. While NZ Skincare retains title to the Goods you must properly store the Goods and ensure the Goods are identifiable as NZ Skincare product.

11. PAYMENT

Payment must be effected in the manner described on the Website. Prices are inclusive of GST unless otherwise stated. Prices are, however, exclusive of other taxes, duties and charges imposed or levied in New Zealand or overseas in connection with the supply of the Goods.

Where payment is by credit card, you will be liable for all Orders placed using your credit card.

12. DONATIONS

NZ Skincare may from time to time donate a percentage of the sale price of any Goods to any charity of its choosing. The Goods to which this applies and the charity or charities chosen by NZ Skincare are shown on the Website. Nothing in these Terms of Purchase comprises an endorsement of NZ Skincare products by any recipient of a donation.

13. CAPACITY

The Goods are offered for sale only to persons who can make legally binding contracts. It is your responsibility to ascertain and obey all applicable laws (including minimum age requirements for legally binding contracts) in relation to the use of the Website and the purchase of Goods from the Website.

By placing an Order for Goods you represent that you are capable of making a legally binding contract and that the Goods purchased will be used in a lawful manner.

14. NEW ZEALAND LAW

Details contained on the Internet Sites relating to Goods, including any descriptions or claims made in relation to Goods, have been prepared in accordance with New Zealand law and may not satisfy the laws or regulations of any other jurisdiction. We do not warrant that the details, descriptions or claims on the Internet Sites concerning Goods will satisfy the laws of any other jurisdiction.

It is your responsibility to determine whether these details, descriptions and claims satisfy the laws of the jurisdiction where you reside (if that jurisdiction is outside New Zealand) and if the details, descriptions or claims do not satisfy the laws of your jurisdiction, you may not Order any Goods from the Website.

15. COMBINED TERMS

These Terms of Purchase together with any additional terms and conditions contained in the invoice or any other similar document issued by NZ Skincare shall be the terms which govern your purchase of the Goods.

16. POSSESSION AND RISK

Possession and risk in the Goods shall pass to you upon delivery of the Goods to your agent or carrier or upon delivery of the Goods to the address supplied by you when placing an Order.

17. INCORRECT ORDERS

Short or incorrect Orders must be reported to NZ Skincare within seven (7) working days of their receipt together with the invoice number. Any Goods returned must be clean and free from price markings. Goods that have been damaged or are not resaleable may not be credited in full.

18. RETURN OF ERRONEOUS OR EXCESSIVE ORDERS

For Goods ordered in excess of your requirements or in error, NZ Skincare reserves the right to charge a handling fee of up to 20% of the original invoice value where those Goods are returned. An authorisation is required by NZ Skincare prior to the return of any Goods and NZ Skincare is under no obligation to grant any such authorisation.

19. DEFECTIVE GOODS

If Goods are purchased on the Website, and those Goods do not conform to specification or are defective, then provided such Goods are returned together with the relevant invoice or shipping note to NZ Skincare at 20 Norman Hayward Place, Te Rapa, Hamilton 3200, New Zealand within ten (10) working days of the date of purchase, NZ Skincare will at its option, replace such Goods or refund the purchase price.

20. EXCLUSION OF LIABILITY

Under no circumstances will NZ Skincare, its employees or its agents be liable to you in contract, tort, equity, statue, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you, or by any other third party, whether direct or consequential (including, but without limitation, any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to Goods supplied pursuant to an Order placed on the Website or in respect of any failure or omission on the part of NZ Skincare to comply with its obligations as set out in these Terms of Purchase in respect of the sale of Goods to you. If you are using the Website, or purchasing Goods for a business purpose, you agree that the Consumer Guarantees Act 1993 does not apply.

21. LIMITATION OF LIABILITY

In the event that any limitation or provision contained in these Terms of Purchase is held to be invalid or unenforceable for any reason and NZ Skincare becomes liable for any loss or damage that would otherwise have been excluded, NZ Skincare’s maximum liability in contract, tort, equity, statue, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of the supply of the Goods pursuant to an Order is to be limited to the lesser of the value of Goods comprised in an Order to which a claim relates; the cost of repairing or replacing defective Goods; and the actual loss or damage suffered by you. All other warranties, descriptions, representations and conditions as to fitness, suitability for any purpose or specific conditions, even though such conditions may be known to NZ Skincare, merchantable or otherwise, whether express or implied, and whether statutory or otherwise, are expressly excluded, except to the extent that such liability is required by law without right of exclusion.

22. FITNESS FOR PURPOSE

You acknowledge that you have made your own investigations as to the fitness of the Goods for your purpose.

23. NOTIFICATION OF PROBLEM

NZ Skincare shall not be liable for any damage, discrepancy or shortage in the Goods unless you notify NZ Skincare and the carrier within 48 hours of the time of delivery of the Goods.

24. SEVERABILITY

If any provision of these Terms of Purchase is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms of Purchase and the remaining provisions shall continue in full force.

25. GOODS DESCRIPTION AND AVAILABILITY

All descriptions of Goods, specifications, quantities and prices of Goods depicted on the Internet Sites are subject to change at any time without notice. Certain weights, measurements and similar descriptions are approximate and provided for convenience purposes only.

NZ Skincare will make all reasonable efforts to accurately display the attributes of the Goods, including applicable colours; however, the actual colour you see will depend on your computer and we can not guarantee your computer will accurately display such colours.

While NZ Skincare will use its best endeavours to ensure your Order is met, NZ Skincare provides no warranty as to the availability of Goods ordered on the Website.

26. PRICING ERRORS

NZ Skincare will use all reasonable efforts and will take all reasonable care to ensure products available for purchase on the Website are accurately priced. However, from time to time, certain products may erroneously be mis-priced. Where a pricing error is identified, and you have placed an order NZ Skincare reserves the right to cancel the order in its discretion and you will be provided a full refund if payment has been made. We will contact you to advise of the correct price and seek your instruction as to whether you wish to proceed with a new order at the correct price. NZ Skincare has no obligation to supply products at the incorrect price.

27. WAIVER

If we delay or do not exercise any of our rights or remedies under these Terms of Purchase, that will not be a waiver of the right or remedy.

28. RETAIN A COPY

You should print out and retain or otherwise store a copy of these Terms of Purchase for your future reference.

29. QUERIES

If you have any queries in regard to these Terms of Purchase please don’t hesitate to contact us.